I got banned FAQs

Why was I banned?

Players are only banned because he/she violated a game policy. The usage of bots and other 3rd party applications to alter the client or the game play is a clear violation of the rules.

Embedded system detection of hacks in the game takes record of all hack logs of a specific account. Once the system detects an abuse based on hack logs. Accounts are tagged and blocked.

If I get banned, is there anything I can do to get it back?

No, rules are rules. You will be penalized accordingly. We can listen to players' explanations but we can never bend the rules. This is for everyone to be aware on the strict implementation of game policy.

I got banned. Will it help if I visit the IndoGamers office?

No, even if you visit the IndoGamers office, you will remain banned. You can communicate with the GMs through the forums.


I got banned. Can I transfer my item to another CABAL account?

No. The duration of the penalties as indicated in the game policies will be followed. An account who was tagged to be using 3rd Party Programs will be penalized accordingly.

I want evidences to show that I used a 3rd Party Program. Can IndoGamers show me the logs?

Game logs are considered as proprietary information. IndoGamers reserve the right not to disclose any confidential information. This means that legal actions must be considered in order for IndoGamers to divulge game logs to a gamer.

We advise everyone to be vigilant in handling their accounts. Your game account is your responsibility. Avoid sharing your accounts to anybody and always review the game policies.