[How To] Solve Problem Stuck at Character Loading

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7. Characters appearing as Unknown and disconnects

Some network cards may be equipped with a feature called Checksum Offload. This tends to only be available for network cards capable of gigabit connections. If you have a Gigabit-capable card or an nVidia Networking adapter, please try this:

# Go to your Control Panel and go into System.
# Click on your Hardware tab.
# Click the Device Manager button.
# Click the + sign next to Network Adapters and double-click your ethernet card.
# Go to the Advanced tab, then disable Checksum Offload. It may be called Hardware Checksumming or a Checksum of some type. You'll get disconnected from the internet for a while but it should reconnect. If not, reboot your machine. Try the game afterwards.

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Untuk Lebih jelasnya lihat http://eu.blizzard.com/support/artic...8&pageNumber=1

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